• General

    • Do you offer free estimates?
      Yes, we do offer Free Estimates to customers within our standard service area! We do have an extended service area – for those customers there is a one-time $50 trip charge to offset travel costs and time. Please see the service areas tab for more information.
    • What payment options are available?

      We accept all major credit cards (including American Express), checks and cash.

      Effective July 1st, 2022, Mice Masters will be implementing a 2.6% credit card processing surcharge for credit cards only.

    • Do you offer any military or first responder discounts?
      Yes, we do! As a Veteran-Owned company, we value our Veterans, First Responders and Health Care Professionals and the work they do for our country and community. We are honored to offer a 10% discount on services!
    • How has Mice Masters responded to COVID-19?
      Our customers’ health and well-being is our highest priority. In order to help fight the spread of COVID, we have implemented some standard procedures. Prior to arriving at your home, the technician will call or text to confirm your appointment as usual. In most cases, certain services can be performed outside your home without entry or contact. When servicing indoors, we will utilize applicable personal protective equipment and we have implemented additional safety procedures such as wiping down equipment more frequently and regular use of hand sanitizer, etc. We have also implemented a work from home policy for all our office personnel. We are standing-by to provide essential services to our valued customers.
    • What should I expect during a service call?

      A. Our Service Specialists will arrive in our familiar Mice Master vehicle to thoroughly inspect the interior and exterior of your home. They will search for causes and evidence of particular pests, and identify other areas where they see the potential for future pest issues.

      B. After the Service Specialist inspects and identifies pest problems, they will recommend a targeted treatment plan to meet your specific needs and clearly explain how our services will be provided.

      C. Your visit from Mice Master will leave you with the peace of mind that an effective treatment plan has been set in motion to keep you, your family, and your pets safe. Your Service Specialist will provide a detailed Service Report explaining the steps they have taken towards pest prevention and control. Under the cost-effective ARREST system (recommended), we’ll be back in another three months, or anytime you call us!

    • What should I do before the technician arrives?
      You do not need to do anything before the technician arrives. We do recommend, if possible, that you keep any evidence of rodent activity that way our technicians can complete the most thorough inspection possible.
    • What do other companies do for their treatments?
      At Mice Master, we believe in providing the best possible customer service to you and your family while quickly and efficiently ridding your home of unwanted pests! Unlike other companies that will tell you they need to charge for 3-6 visits, we can eliminate your pests in a single treatment, saving you both time and money – satisfaction guaranteed! Furthermore, we believe in transparency and flexibility which is why ALL of our treatments are NO CONTRACT! We are more than happy to answer any questions you may have and can work around your busy schedule to accommodate your needs.
    • What pests do you not treat?

      Unfortunately, we do not offer the following services:

      Squirrels, Racoons, Rabbits, and Animal Exclusion

  • Rat

    • How do I know if I have a rat problem?
      Signs of a rat infestation include droppings, gnaw marks on food packaging or wires, scratching or scurrying noises in walls or ceilings, and nesting materials such as shredded paper or fabric. Rats are generally nocturnal, so you may not see them during the day but still notice these signs.
    • Are your treatments safe for pets and children?
      Yes! Mice Masters uses tamper-proof, pet-safe bait stations designed to target rats while keeping your family and pets safe. We prioritize safety in all our treatment methods.
    • I have been trapping them, why do they keep coming back?

      Rats are a year-round pest in Colorado, and many homeowners struggle with DIY methods to address the problem. By the time a homeowner sees a rat on their property, the infestation has often progressed beyond the point where DIY solutions are effective. Snap traps, a common choice, not only pose risks to kids and pets but also fail to eliminate the population quickly. Rats reproduce rapidly, and as they begin to associate traps with danger, they become cautious and avoid them, further delaying resolution.

      Trapping alone often results in prolonged infestations, allowing the problem to worsen over time. If you spot a rat in your home, calling a professional exterminator like Mice Masters is the fastest and most reliable way to take control. Let us provide you with effective and lasting solutions!

    • Are DIY methods like traps and store-bought bait effective?
      DIY methods can occasionally catch or kill individual rats, but they rarely address the entire infestation. Rats are intelligent and often learn to avoid traps, while store-bought bait typically lacks the potency and strategic placement needed for complete control. At Mice Masters we have a proven method to getting rid of most rat infestations within 2 weeks!
    • How long does it take to resolve a rat infestation?
      Most rat infestations are resolved within two weeks using our baiting method. We include a follow-up visit to ensure the problem has been fully addressed, and the homeowner does not need to be home for the follow-up unless advised otherwise by the technician.
    • Can I stay in my home during treatment?
      Yes, our treatments are designed to be minimally invasive and safe, so you can remain in your home without disruption. Follow-up visits are also completed without requiring you to be present.
    • Do I need to be home for the follow-up service?
      No, you do not need to be present for the follow-up service, as it is typically conducted on the exterior of your home. If the technician determines an interior follow-up is necessary, they will inform you in advance but it is very unlikely as most follow-ups only require the exterior of the home.
    • How can I help make the treatment more effective?
      You can help the treatment work better by reducing clutter around your property, such as piles of logs, sticks, or other materials that provide hiding spots for rats. Additionally, tidying up food products by storing them in sealed containers and promptly cleaning up crumbs or spills will remove potential food sources. These steps make the treatment more effective and help prevent future infestations.
    • Does your rodent treatment include a warranty?
      Yes, our rodent treatments come with a 3-month warranty for your peace of mind. The warranty begins on the day of the follow-up service and ensures that any additional rodent issues during this period will be addressed at no extra cost. This coverage reflects our commitment to providing effective and lasting solutions for your home or business.

  • Mice

    • How do I know if I have a mouse problem?
      Common signs of a mouse problem include droppings, gnaw marks on food packaging or baseboards, scratching noises at night, and the presence of nests made from shredded materials. If you see one mouse, it’s likely there are more, as mice reproduce quickly and are rarely alone.
    • Are your treatments safe for pets and children?
      Yes! At Mice Masters, we use tamper-proof, pet-safe bait stations and follow strict safety protocols to ensure your family and pets are protected during and after treatment.
    • I have been trapping them, why do they keep coming back?

      Mice are a year-round pest in Colorado, and many homeowners struggle with DIY methods to address the problem. By the time a homeowner sees a mouse in their house, the infestation has often progressed beyond the point where DIY solutions are effective. Snap traps, a common choice, not only pose risks to kids and pets but also fail to eliminate the population quickly. Mice reproduce rapidly, and as they begin to associate traps with danger, they become wary and avoid them, further delaying resolution.

      Trapping alone often results in prolonged infestations, allowing the problem to worsen over time. If you spot a mouse in your home, calling a professional exterminator like Mice Masters is the fastest and most reliable way to take control. Let us provide you with effective and lasting solutions!

    • Are DIY methods like traps and store-bought bait effective?
      DIY methods can sometimes catch or kill individual mice, but they are rarely effective for addressing a full infestation. Mice reproduce quickly, and over-the-counter products often lack the potency and proper placement needed for long-term results. Professional pest control ensures the entire population is eliminated safely and effectively.
    • How long does it take to resolve a mouse infestation?
      Most mouse infestations are resolved within two weeks using our proven baiting method. This includes a follow-up visit to ensure the problem has been fully addressed.
    • Can I stay in my home during treatment?
      Yes, our treatments are designed to be minimally invasive and safe, so you can remain in your home without disruption. Follow-up visits are also completed without requiring you to be present.
    • Do I need to be there for the follow-up service?
      No, you do not need to be present for the follow-up service, as it is typically conducted on the exterior of your home. However, if the technician determines an interior follow-up is necessary, they will inform you beforehand.
    • How can I help make the treatment more effective?
      You can help the treatment work better by reducing clutter around your property, such as piles of logs, sticks, or other materials that provide hiding spots for rats. Additionally, tidying up food products by storing them in sealed containers and promptly cleaning up crumbs or spills will remove potential food sources. These steps make the treatment more effective and help prevent future infestations.
    • Does your rodent treatment include a warranty?
      Yes, our rodent treatments come with a 3-month warranty for your peace of mind. The warranty begins on the day of the follow-up service and ensures that any additional rodent issues during this period will be addressed at no extra cost. This coverage reflects our commitment to providing effective and lasting solutions for your home or business.

  • Gophers

    • How do I know if I have a gopher problem?
      Signs of a gopher infestation include mounds of dirt on your lawn, often in a crescent shape, as well as damaged plants and underground tunneling. You may also notice areas of your yard sinking due to their burrowing activities.
    • Are your treatments safe for pets and children?
      Yes! Our gopher treatments are designed to target the gophers specifically while ensuring the safety of your family and pets. We use safe and effective methods to eliminate the problem without unnecessary risks.
    • How does your gopher treatment work?
      We use a direct baiting method that places bait directly into the gophers’ tunnel system. This approach targets gophers at the source, ensuring maximum effectiveness in eliminating the infestation while minimizing impact on your property.
    • Why do gophers keep coming back?
      Gophers are attracted to properties with ample vegetation and soft soil, which provide ideal conditions for tunneling and feeding. Without proper treatment and prevention methods, gophers can continue to invade. Our professional treatments eliminate the current infestation and help deter future activity.
    • How long does it take to get rid of gophers?
      Most gopher problems are resolved within a two weeks, depending on the severity of the infestation.
    • Do I need to leave my home during treatment?
      No, our gopher treatments are minimally invasive and performed outdoors. You can remain in your home while we address the issue.
    • Does your gopher treatment include a warranty?
      Yes, we include a 3-month warranty with our gopher treatment, starting after the two-week follow-up. This ensures long-lasting protection and peace of mind.
    • Do I need to be home for the follow-up service?
      No, you do not need to be home for the follow-up service. Our technicians perform the follow-up outdoors, checking the treated areas and ensuring the gopher problem is under control.
    • How can I help make the treatment more effective?
      To maximize the effectiveness of our treatment and help deter gophers, keep your lawn well-maintained and remove vegetation or debris that could attract them. Installing barriers, such as underground fencing around gardens, can also prevent gophers from returning to your property.
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